Job type: Full-time

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About Jones Healthcare Group

Jones Healthcare Group is a world-class provider of advanced packaging and medication dispensing solutions. With roots firmly established in healthcare, Jones has been a long-time, trusted partner for some of the most recognized global pharmaceutical brands and the largest pharmacy groups, independent pharmacies, hospitals and long-term care facilities across the world.

Imagine working at Jones, where we embrace our commitment to the environment, team members, communities, and consumers – and we’re inspired to package the future of healthcare.

Learn more about our story here:

What our colleagues are saying:

“I love the people, the positive organizational culture, my team and the genuine spirit of cooperation and shared goals. I’m very optimistic about my professional growth and development and the value that I hope to bring to the company.”

Benefits we offer:

  • A safe, respectful, and inclusive environment
  • Competitive compensation and equitable people practices
  • Comprehensive benefits and an RRSP program where we match up to 5% of your earnings
  • Opportunities to grow and develop, alongside a supportive team
  • Employee and family assistance program
  • Referral bonuses
  • Education reimbursement program
  • Colleague appreciation events
  • and more!

Summary of position

If you lovea challenging manufacturing environment and working collaboratively with internal and external stakeholders to exceed customers’ expectations, then this position will be of interest to you.

If you get excitedabout working in a fast-paced, dynamic role, then this position is a perfect fit for you.

If you are a naturalteam player and task-oriented with keen attention to detail, then you’ll want to consider this opportunity.

The Logistics Coordinator is responsible for the management and coordination of shipments by securing quotes and capacity with qualified carriers and proactively monitoring the movement of freight to ensure customer satisfaction. This role works within a team environment to provide excellent external and internal customer service through accurate and efficient coordination and communication of activities.

Here are some of the different activities you’ll be asked to do:

  • Responsible for overall order management, including data entry, procurement of bulk, pallets, and/or stock items, expediting, and updating information in the business system (internal and customer portals), preparing status reports, obtaining, and storing correspondence and documentation.
  • Communicate regularly with customers and carriers to build and maintain long-term, trusted partnerships, acting as the main point of contact for questions, appointment times, delays, etc.
  • Management of product returns from the point of customer request through to completion.
  • Assist and collaborate with internal and external stakeholders to ensure customer needs are fulfilled.
  • Efficiently match available freight loads with available carrier options.
  • Coordinate incoming and outgoing delivery appointments for each day.
  • Build and track freight loads (FTL and LTL) in the Company’s Transportation Management System (TMS).
  • Communicate with the Supply Chain, Customer Service, and Warehouse teams on delivery status, order changes, and out-of-stock/low-stock inventory.
  • Coordinate with the Customer Service team on customer samples deliveries to support shipments.
  • Work closely with Planning to identify and flag shipment risk of planned budgeted orders.
  • Manage shipping functions such as quarantine shipments, maintenance/engineering support, and holiday calendars.
  • Negotiate with trucking companies to select carriers and negotiate pricing to prepare quotes for clients.
  • Maximize brokerage coverage by developing and maintaining excellent relationships with our clients and suppliers.
  • Complete routing, and/or request appropriate documents to facilitate the pickup/delivery agents, airlines, and clients.
  • Process US and Canadian paperwork required for importing bulk and components and for exporting finished goods.
  • Oversite of customer bulk audit where required.
  • Fulfil other Warehouse duties as required, including but not limited to maintaining the incoming receipt log, support the setup of system-generated paperwork, and coordination of delivery appointments if required.
  • Ensure that all requirements of JHG Quality Management System are followed.
  • Ensure all applicable Health & Safety Management System policies and procedures and Environment (ISO 14001) Management System policies and procedures are followed.

If you’ve got:

  • Minimum High School Diploma or equivalent experience.
  • 1-3 years of freight forwarding/3PL experience.
  • Knowledge of rules and regulations for over-the-road and international shipments.
  • Experience working with FTL and LTL shipments.
  • Self-starter with good judgment and can proactively manage up where appropriate.
  • Accountability for results, strives to meet and exceed expectations.
  • Time management, prioritization, and follow-up skills.
  • Outstanding organizational and multitasking abilities.
  • Customer-facing service/relations, supporting both customers and carriers daily to ensure satisfaction and operational excellence.
  • Domestic & export shipping proficiency.
  • Sufficient in SAP and/or ERP, Word, Excel, and Outlook.
  • Experience working with online transportation portals (i.e., DHL, Purolator, UPS, Fed Ex).

We’d like to hear from you!

Please submit your resume and let us know why you are interested.

While we thank all candidates for their interest, only those selected for an interview will be contacted.

As part of our commitment to accessibility for all persons with disabilities, Jones Healthcare Group will, upon the request of the applicant, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities. Please contact the Jones Human Resources department at 1.800.265.9093 about your needs, and we will consult with you to ensure suitable accommodation is provided.

For all feedback on equity and accommodation needs, please also contact the Human Resources department.

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Deadline: 24-03-2024

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